Case Studies

Our enterprise clients benefit from high-value technology solutions delivered on reduced timelines and with limited budgets. We always demonstrate excellence in execution through an in-depth domain knowledge and practical experience of our consulting professionals.


Technology Domains


IT Strategy

Define technology vision and provide enterprise-wide strategic guidance

  • Technology Vision
  • Capability Maturity
  • Application Roadmap
  • Cyber-security Planning
  • Platform Optimization
  • Cloud Transformation
More details »

Service Delivery

Architect and protect customer-facing applications, platforms and devices

  • Cloud Identity Management
  • Web Application Architecture
  • Advanced Threat Protection
  • Secure Cloud Inter-connect
  • Customer Communications
  • Smart Device Interaction
More details »

Business Support

Provision and integrate product, revenue and customer management systems

  • Order Management
  • Product Management
  • Payment Processing
  • Customer Experience
  • Workforce Management
  • Revenue Accounting
More details »

Success Stories


IT Strategy

Cloud Migration and Platform Optimization

Successful technical enablement of business initiatives starts from a comprehensive and effective IT strategy, which has become essential for organizational survival in the contemporary world. Some aspects of the Enterprise Architecture are viewed as inevitable: network convergence, system containers, micro-services platforms, open-source tools and high-performance event processing engines, among others. Timely adoption of such technologies ensures organizational readiness for increased customer expectations and improved business agility.

For more than a decade of providing architectural guidance on the enterprise market, we have developed a reputation of a trusted advisor for large organizations modernizing their IT ecosystems.

We have excelled in navigating companies on their journey towards the Cloud Computing model, and optimizing their software platform portfolio to achieve the highest return on investment. We are ready to offer our real-world experience as a mitigating factor in taking on the risks of deploying business-critical systems in the cloud, or adopting disruptive technologies early in the game for achieving better returns and gaining market position ahead of the competition. Our practical knowledge of Information Security standards, patterns and tools ensures that architecture directions and guidelines are always aligned with system and data protection policies.

strategy

Effective IT strategy defines technical and organizational elements of business automation that help create, deliver and sustain value.

Disruptive technologies take longer to develop and bear higher risk than conventional platforms but once deployed, achieve much faster adoption and higher degree of impact.

The process of identifying key business opportunities, challenges and directions cannot create differential value without leveraging digital resources.

Cloud Migration Strategy

External and internal systems are integrated, with some of them migrated to the cloud environment to increase cost-efficiency and simplify maintenance.

Application Portfolio Optimization

An optimized application portfolio is assembled, and grouped into strategic IT/IoT product families and categories in alignment with technology roadmap.

Video Infrastructure Strategy

A unified infrastructure strategy for OTT video programming platform is developed, where network, compute and storage layers align to a cloud model.

Application Security Patterns

Detailed security principles and patterns are developed to put application level authentication and access control standards into practical context.

Application Integration Strategy

An application integration strategy and reference architecture are developed to ensure higher business flexibility and increased partner participation.

Content Management Roadmap

An enterprise-wide strategy and roadmap are defined to unify technologies and procedures for dealing with any digital content format and channel.

Data Analytics Strategy

A number of modern technologies is identified to comprise a unified platform for managing Big Data feeds and transforming them into business insight.

Data Quality Improvement

Agency-wide strategic directions are defined for managing and sharing master data, as well as improving the overall quality of business-critical information.


Service Delivery

Customer-focused Solution Design and Development

Delivering service to customers is highly dependent on the quality and usability of your operational systems. Reliable, highly available, scalable and intuitive network and application solutions are the key to client satisfaction. High-bandwidth network core and secure transport to distributed edge devices provide a foundation of timely information exchange with the end-user community. Flexible, interoperable and well-protected customer-facing applications ensure that your service is easy to access and safe to consume.

Our company has designed and implemented a number of high-profile solutions that helped businesses deliver their service to customers — in the Telecommunications, Transportation, Government, Retail and other industries.

We have demonstrated our ability to combine the experience in network design, Cloud Management, Application Integration and Cyber Security in order to provide complete solutions at the core and on the edge of your service delivery. Modern architectures often include a mix of on-premise systems and cloud services — that is where we come to the rescue with our creative approach to architecting cloud access/integration layers, API Management platforms and Continuous Delivery frameworks. Our clients always appreciate our ability to present innovative ideas and substantiate them with prototypes that closely resemble future production environments.

Positive experience in implementing open standards helps us promote their increased adoption and ensure they deliver tangible benefits as part of the operational system transformation. We also endorse the use of progressive open-source technologies, which we always complement with long-term enterprise support.

We have designed and put in production multi-tier core systems and web-enabled endpoint applications, such that provided high-performance online services and information channels to the customer.

service

Business growth and customer satisfaction are predicated on a wide network of points-of-presence that enable user access to converged, multi-modal services where their preferences and entitlements are evaluated in real time.

Service providers become significantly more efficient while evolving their operational technology from fragmented management systems to complete, cloud-based and cloud-like environments.

The use of open standards and distributed services minimizes the need for complex, custom integration and adaptation of proprietary operational support systems and third-party applications.

Customer Single Sign-on

Workforce SSO platform is enhanced with multi-channel MFA and centralized access control to applications, and extended to customers and service providers.

User Lifecycle Management

Existing cloud-based Identity Governance solution is integrated with on-premise enterprise applications using industry standard user provisioning protocols.

Web Application Protection

A reliable WAF solution is deployed to protect access to online resources, with pre-built web request inspection policies and industry standard web safeguards.

Business Threat Profiling

An application-layer bridge is designed to integrate rail traffic control system with rail corridor IoT devices, internal applications and third-party cloud services.

Rail Traffic Control Integration

An application-layer bridge is designed to integrate rail traffic control system with rail corridor IoT devices, internal applications and third-party cloud services.

API Management Platform

An extended API set is built and deployed on a modern API Management platform, where partners can register and connect their client applications.

Integration Service Layer

An integration layer is designed and prototyped to enable governance and security of user and system interactions between private and cloud services.

Linux Image Management

A Linux based DevOps framework is employed to enable continuous delivery of pharmacy systems, including OS images, patches and application packages.

Cloud Data Synchronization

An industry-standard data integration mechanism is implemented to synchronize records between the cloud application and internal financial systems.

Enterprise Single Sign-on

A financial services solution in place is extended to support identity federation and application access across new cloud environments and partner communities.

Loan Management System

Outdated loan administration systems are migrated to a centralized Financial Management platform supporting service-oriented system integration.

Payments and Disbursements

Legacy payment processes are transitioned to a new Financial Management platform with online user interface and centralized document repository.


Business Support

Order, Product, Finance and Customer Management

Complementary to service delivery channels are business support systems that facilitate order handling, product inventory, payment processing and customer experience management, to name a few. A wide range of enterprise applications needs to be in place and work in concert, in order to ensure that a business service can be provisioned or modified in real time and with minimal involvement of manual steps. A modern back-office ecosystem typically includes multiple cloud services and private platforms that provide automated and secure methods of capturing, storing, processing and transferring critical data across network boundaries and systems.

Many of our solutions have been delivered in partnership with enterprise application vendors — recognized leaders in asset maintenance, document and content management, financial processing, customer service management and enterprise operations. We leverage domain-specific knowledge while implementing, optimizing and integrating Enterprise Resource Planning, Electronic Payment Processing and Customer Relationship Management platforms — the key to reliable, high-quality and cost-effective business support automation.

We demonstrate creativity and flexibility while architecting and implementing modern Data Analytics solutions. Our approach of engaging event stream processing and unstructured data management systems and tools helps enable instant monitoring and timely reporting of business-critical information. With every solution, our clients are confident that sensitive customer and commercial data is safely stored and securely shared, using methods and controls that meet corporate Cyber Security policies and regulatory compliance standards.

business

A coordinated approach to the optimization of costs, risks, performance and sustainability of assets helps in making informed decisions while fulfilling organizational strategic goals.

Continuous accounting systems and processes enable instant insight into financial records, simplify reconciliation and accelerate accurate executive reporting.

One of the most transformational changes in customer experience domain is the strategy of using customer information for optimal and targeted buying and creative product messaging.

Project Management Automation

A unified project management solution is deployed in the cloud, with advanced cost estimating, contract management and schedule planning.

Asset Management Foundation

An Enterprise Asset Management platform is architected and deployed in production, to serve as a foundation for handling asset-specific tasks.

Web Experience Refresh

A modern Web Experience platform is deployed to improve visibility of the corporate brand and satisfy customer demand for multi-channel interaction.

Cardholder Data Environment

A unique, cost-efficient solution is implemented, where PCI cardholder data perimeter is reduced to a self-contained private cloud for masking and tokenisation.

Managed File Transfer

A centralized platform is implemented for secure and controlled sharing of ERP-generated batch information with third-party financial services providers.

Identity and Access Management

A modern API Management platform is implemented to enable identity governance across the cloud environment and on-premise corporate directory services.

Prescription Records Archiving

Advanced data compression and auto-tiering methods are implemented to ensure that prescription records can be safely stored and quickly retrieved.

Distributed Backup Infrastructure

A distributed storage grid managing corporate backups is extended to accommodate the entire coast-to-coast network of distribution centres and stores.